Skip to main content
Version: 21 Aug 2024

Troubleshooting Overview

This section provides comprehensive guides to help you troubleshoot issues you may encounter when using Magic Leap’s Remote Rendering. Each guide addresses specific areas, offering solutions, advanced usage tips, and detailed diagnostics to resolve problems quickly and efficiently.

Available Troubleshooting Guides

Network Configuration

Learn how to configure your network for optimal Remote Rendering performance. This guide covers Wi-Fi and Ethernet setups, USB networking, and how to verify network connectivity between your Magic Leap 2 device and your PC.

Collecting Data for Magic Leap Support

Understand how to gather diagnostic information and performance metrics using PowerShell scripts. This guide walks you through collecting system, network, and device data to help Magic Leap support teams troubleshoot more efficiently.

Environment Blend Modes

OpenXR environment blend modes control how virtual content is rendered on the Magic Leap 2. Using the correct blend mode ensures visual performance. This guide explains the supported blend modes and provides steps for troubleshooting common issues.

Simple Sample Application

Test your Remote Rendering setup with the provided OpenXR sample application. This guide shows you how to use the app to validate basic functionality and diagnose setup issues.

Advanced Usage

For advanced users, this guide covers how to bypass the Magic Leap Hub and manage Remote Rendering via command-line tools. Learn how to install different versions of the Remote Viewer APK, manage pairing, and query the Remote Rendering service.